What We Collect and Why We Collect It
When you open an account with us, we collect the details you submit during registration — your name, email address, date of birth, and contact number. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we record the transaction reference, amount, and timestamp
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to verify the payment and keep your account balance accurate. We also collect device identifiers and session data to detect unusual activity and protect your account from unauthorised access. Cookies and similar tracking tools help us understand how pages are used so we can improve the
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experience — you can manage cookie preferences through your browser settings at any time. We do not sell, rent, or trade your personal data to marketing companies or unrelated third parties. Data may be shared with payment processors — including the e-wallet providers DANA, OVO, and
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GoPay — strictly to process your transactions. Where local law in Indonesia or other eligible regions requires us to retain certain records, we follow that obligation. Retention periods vary by data type: transaction records are held for as long as required under applicable financial regulation; account
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profile data is held while your account remains active and for a defined period after closure. The scope of this policy applies to all services we make available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.